Buddy, did you email or call us about this?
If there is ever an issue with the way your product is delivered then please contact us asap - directly to our business is obviously much more effective than through a forum.
We replace all damaged items and you can expect a reply within the hour during any business day. Unfortuantely one of the negatives of mail order supps is that damaged do occur, however by getting onto all replacements/exchanges as fast as possible, we find the customer satisfaction is usualy very high.