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Question you all that offer personal training

A

Admin

Administrator. Graeme
Staff member
If someone cancels on you and doesn't let you know, do you still charge them for their session or at least a %?
 
If I'm not notified within 12 hours prior, I'm charging. Especially if they're just a no-show -- I've lived up to my end of the agreement. If I'm notified more than 12 hours in advance, we can either schedule another session to make up for it, deduct the session from the pay, or, worst case scenario, give a refund on the session.
 
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