Mate, I ve had an order with you and have yet to recieve it after 5 WEEKS.. I know you offered me a voucher but even then the second product has yet to be received. Not even a tracking number has been provided. I mean 3 weeks was me being patient, but i dont think i can be classified as being impatient considering its gonna be 5 weeks. I ve tried ringing you today and sending a text as well and yet no reply.And yes, Im the order #535.. low prices count for nothing if it takes 5 weeks and yet no delivery. I know that you have been known to have poor delivery records but since you claimed that you have changed providers....... i dont know.. Ill post the outcome here again for all members to read. Im sure no one wants to wait for close to 5 weeks and without even a tracking number after multiple promises of providing one.
Hi mate,
I have spoken with you a few times over the phone, i have sent the order off a second time, the carbs you are missing that is, i have contacted the couriers many times, and the comment i am getting back is that all deliveries to WA are delayed due to floods....i cannot control this. As for tracking numbers, i have explained that we use a budget service....who else could deliver 20kg of product for $8.00. And as such we do not get tracking numbers.
I am sorry for the delay, and did give you a $50 coupon and a 20% discount on your next order.
These issues do occur, and we do everything possible to address them and get them sorted.
I have to agree with the reply written above. My post was before Gary sent me a text about whats happening and I may have been an unfortunate case. Im just hoping that the transition to aus post will be smooth and quick. Although, it took 6 weeks to receive the items, assuming whatever said was true, i guess its possible there was little the seller could do. The only thing i can hope for is that that future deliveries are quicker. Quality of products are good from what i have seen thus far. Based on quality-price, ill give a thumbs up. Isolates have been good and smooth and the 2.5kg satchel packets are convenient for long term storage. There havent been any floods here anyway so i guess that particular courier is pretty crap considering it took so many weeks. Hopefully deliveries are quicker in the future.
Yep agree, I have ordered stuff from here when I have had spare cash and have been amazed at how quick it gets here, sometimes next day to Adelaide.bulk nutrients hands down, great customer service, products and prices are excellent
Yes, I think my order was one of the last orders Power Supplements did with their old courier... They changed to Aust Post couriers, so hopefully it is better than the old one.
My mini-hulk (in training) said the Choc Mint is too minty - so we added more cocoa to it.
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